If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

Please check your junk or spam folder to ensure that your order confirmation has not ended up in there. If you are still unable to locate this one, please contact us to ensure your order has been processed successfully.

As much as we are trying to be perfect, we are human and imperfections slip through the cracks. We have a vigorous quality control system in place but if you do receive a faulty or incorrect item please contact our customer service team at help@drivenapparel.store and we will take it from there.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Please refer to our Shipping Policy for domestic and international shipping rates.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns. You can click here for our full shipping policy .

We ship Monday - Friday, excluding QLD public holidays. Due to the high volume of orders during launches and sales, processing and shipping times may be slightly delayed. If you are concerned about your order not being shipped, please get in touch with us.

First things first; if you have the need to consider our return and refunds policy, you likely ordered a product from us, which means we owe you a big ‘THANK YOU’ 😊

Please view our full return policy - it also includes all information about refunds and exchanges.

Please make read our refund policy to ensure you are eligible for an exchange or return. All exchanges and returns can be lodged via our Exchange and Return Form.

It is your responsibility to cover all postage fees for any returns or exchanges send to us. If you have opted for an exchange, we will cover the shipping costs for your new exchange item/s.

Duties, taxes, and VAT are not refunded on international returns. We do not currently offer international exchanges.

We do not offer returns, exchanges or refunds on sale items. All sale items are purchased as final sale.

We aim to process all exchanges, returns and refunds within 2 business days of receiving your items. You will be contacted via email with the details of your processed return. Please note, this time period may vary slightly in busy periods.

If you have opted for a refund, funds can take 2-5 business days to show up in your account (Australia).

For best results, we recommend carefully following our care guide printed inside our garments.

If you treat your new items with love, they will love you back.

You can only use one discount code per order.

If you have applied for a store credit, it will be issued in form of a gift card that will expire 1 year from issue date.

Gift cards can be used as payment option at check-out.